Find your answer here
Do I need to set up an account to place an order?
You can shop at Manora without creating an account.However, register with us and you'll be able to enjoy the following benefits:
1. Track your orders and review past purchases
2. Preview our new collections and register your interest for your favorite pieces through our seasonal Lookbook
3. Save your address details so you can shop even quicker next time
Is my personal information kept private?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our privacy policy in full.
I've forgotten my password -what should i do?
To re-set your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons, we are unable to send your old password via email.
How can I choose the currency I pay in?
You are currently viewing the Pakistan version of our website, serving worldwide. By default your order will be charged in Rupees. Please make sure you share a reachable contact number with your order. Our customer representative will get in touch with you for a smooth and efficient payment procedure
What payment methods Manora accept and is it safe?
We currently do not accept credit cards. All payments are securely processed through our checkout system. To avoid any delays with your order, please ensure that all your details are entered correctly.
Which countries does Manora ship to?
Manora ship to all countries Except India -There isn't any courier service that can deliver to India from Pakistan.
How long does delivery take, and how much will it cost?
We have shipping charges of most common countries. Delivery duration varies from 1-4 weeks depending on product availability.
Is my package insured and do I need to sign for my order?
All your purchases are insured against theft and accidental damage whilst in transit from Manora to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. However, you will still be required to sign for all international order.
How do I return or exchange an item?
At Manora, we are committed to providing the highest quality workmanship. We hope you are delighted with your order, but we do not offer any return or exchange under normal conditions. An exchange may be provided if the product you received is found to be faulty or damaged. In case of receiving a faulty product claim needs to be made within 24 hours.